Bank of America (BoA) is one of the largest banking institutions in the United States, with millions of customers relying on its services daily. Whether you’re checking your balance, disputing a transaction, reporting fraud, or just need help with online banking, getting fast and accurate customer support can make a big difference.
In this updated 2025 guide, we’ll cover:
- ✅ The correct phone numbers for different services
- 💬 How to speak to a live representative faster
- 📲 BOA’s online support tools and mobile app features
- 🌎 How to find local branches and ATMs
- ❗️What to do in case of fraud or emergency
- 🛡️ Legal and security reminders
- 📌 Disclaimers to ensure safe and trusted use
✅ Official Source Reminder: Always double-check contact details on the official Bank of America website to ensure you are calling legitimate phone numbers. Scammers often impersonate banks, so only use verified sources.
🔹 1. Bank of America Customer Service: Main Contact Numbers
Here are the official Bank of America customer service numbers for various needs. These numbers are safe to use and directly connect you to BoA representatives.
| Service Type | Phone Number | Availability |
|---|---|---|
| General Banking Support | 1-800-432-1000 | 24/7 |
| Credit Card Support | 1-800-732-9194 | 24/7 |
| Online & Mobile Banking | 1-800-933-6262 | Mon–Fri, 8 a.m. – 11 p.m. (ET) |
| Small Business Support | 1-888-287-4637 | Mon–Fri, 8 a.m. – 8 p.m. |
| Fraud Reporting / Lost Card | 1-800-432-1000 | 24/7 |
| Spanish-Speaking Support | 1-800-688-6086 | Mon–Fri, 8 a.m. – 11 p.m. |
| TTY/TDD for Hearing Impaired | 1-800-288-4408 | 24/7 |
If you’ve been looking for:
- Bank of America phone number
- Bank of America customer care number
- Bank of America 800 number customer service
…this is the section to bookmark. These are the most commonly used numbers across the U.S.
🔹 2. How to Reach a Live Representative Quickly
Getting past the automated menu can be tricky. Here’s how you can speed up the process when calling Bank of America customer service:
Step-by-Step:
- Dial 1-800-432-1000
- When prompted by the automated voice, say “representative” clearly.
- If asked again, say “customer service” or press 0.
- Follow additional prompts based on your account type.
💡 Tip: Call during off-peak hours (early morning or late evening) for shorter wait times.
🔹 3. Online Banking & BOA Mobile App Support
If you prefer digital support, Bank of America has a robust online help center and mobile tools.
🔗 Online Banking Help Center
Visit: https://www.bankofamerica.com/customer-service
📲 Mobile App Features (BOA App):
- Chat with Erica, the virtual assistant
- Lock/unlock your card
- Transfer money and pay bills
- Report suspicious activity
- Get alerts on account changes
You can access the same customer care service using in-app support chat and the message center.
🔹 4. BOA Support for Specific Issues
If you’re experiencing one of the following, here’s what to do:
🛑 Fraud or Suspicious Activity:
- Call 1-800-432-1000 immediately.
- You can also report unauthorized transactions via the app.
🔄 Disputing a Transaction:
- Use the “Dispute a charge” option in the app or call credit card support at 1-800-732-9194.
💳 Lost or Stolen Card:
- Call immediately to freeze the card and order a replacement.
🏦 Opening a New Account:
- Call 1-866-283-4075 or visit the website.
💼 Business Banking:
- Contact small business support at 1-888-287-4637.
🔹 5. Find a Local Bank of America Branch or ATM
To locate a Bank of America near you, use the official locator tool:
Here you can:
- Get a local branch customer service phone number
- Schedule an appointment
- Find ATM availability (24/7 or drive-thru)
This is especially useful if you’re looking for a Bank of America customer contact number in your city or region.
🔹 6. Email & Chat Support
Bank of America does not support traditional email for security reasons. However, you can send messages through:
- Secure Messaging Center (log in to online banking)
- Live Chat (available in-app or online for some account types)
- Virtual Assistant Erica – fast responses for common issues
If you’re seeking BOA online customer service, this is the safest and most effective option.
🔹 7. Quick Reference List of All Common Contact Terms (For Searchers)
Looking for any of these?
- Bank of America customer service number
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- Bank of America contact number customer service
- BOA customer support number
- Bank of America service phone number
- Customer care number for Bank of America
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- Number for Bank of America customer service
This guide has consolidated all of these into one resource to help you reach the right department faster.
🔒 Safety & Legal Notice
- Never share your full Social Security Number, PIN, or login credentials with anyone over the phone or email.
- Bank of America will never ask for sensitive information via email or unsolicited call.
- When in doubt, hang up and call back using the official phone number.
🛡️ Important Disclaimer (Google Ads–Safe & Legally Compliant)
Disclaimer: This website and article are not affiliated with, endorsed by, or officially connected to Bank of America Corporation. All customer service numbers and support options are publicly available through www.bankofamerica.com. The information provided here is for educational and informational purposes only, and we do not collect personal data, offer financial advice, or impersonate any financial institution.
✅ Final Thoughts
Knowing the right Bank of America customer service number can make all the difference when time is critical. Whether you need help with fraud, credit cards, mobile banking, or general account questions, this guide provides you with everything you need to connect with the right department — securely and confidently.
Bookmark this page, share it with friends or family, and avoid unnecessary frustration the next time you need support.
